VIPClub casino
7.47 / 10
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VIPClub casino | || 361

Netherlands the Поддерживает игроков из страны: Netherlands the
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7.47
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Rating casino
according to opinion 1 player
2

Benefits

  • There is a casino representative on the site to resolve player complaints
  • Large selection of slot machines from popular providers
  • There is a live chat for quick communication with the support service

Disadvantages

  • No Russian version of the site

VIPClub is a licensed online casino in 2020 that offers a good selection of games and necessary amenities for Russian players. The site has Russian language, rubles as an account, and Russian payment systems. But the main feature that makes this operator stand out lies in its welcome bonus. On the one hand, the turnover is very unprofitable - 35x (bonus + deposit), but on the other hand, 60 days are given for wagering, and the maximum bet is 5 euros.

An institution in Curacao (Antillephone) is licensed, the company is managed SG International NV In addition to Russian, the site has English, and you can choose euros, dollars, rubles as the account currency. Both Russian and foreign payments are available for deposits and withdrawals, plus cryptocurrencies are accepted.

The casino has not yet developed a reputation. And while there are not enough player reviews about the VIPClub casino, it is impossible to say how fair the operator will be. Self-exclusion is offered as control over the game, as well as a limit on losses. If a player wants to lower the amount of the limit, then it takes effect immediately, and when increasing, the new limit takes effect only after 48 hours.

Prohibited countries are countries defined by the Curacao license: Aruba, Bonaire, Curacao , France, The Netherlands, Saba, Statia, St. Maarten, Singapore, USA. In addition, clause 6.3 of the Terms and Conditions specifies the restrictions for each provider. The conditions that players must meet for registration are indicated in the rules from 4.4.2 to 4.4.6.

If you look for information about this operator, you can confuse it with another institution that has the same name but the difference is that there is a space between VIP and Club. So, pay attention to this.

VIPClub casino features that you need to know before registration

Section number 3 of the terms and conditions says that if you make minor changes to the document, the operator is not obliged to notify the players about this. But if significant changes are made, they will try to warn in advance and will do it in the way they deem necessary.

Verification

The verification procedure is described in section number 5. The list of required documents can be found in clause 6.2. To confirm age, a passport, or a driver's license or some other documents are accepted. A signed loan agreement, utility bill, bank statement may be required to verify identity. The last two documents must be no older than 6 months.

Clause 5.4 separately notes the possibility of requiring an additional notarized identity document. VIPClub as a whole reserves the right to request any documents. Rechecks are also possible.

Section 6 Know Your Customer Policy lists the requirements for submitting documents. Please read them to avoid situations where re-sending is required.

Withdrawals and Deposits

Withdrawal rules are described in section 8 of the terms and conditions. Check them out so that nothing will come as a surprise to you in the future. Here are the main points. Withdrawals are given 7 days from the date of verification. You can request a refund, but only if you do so within a week after the deposit, and provided that you have not made any bets.

Casino VIPClub may charge an administration fee, however the amount has not been specified. The cases when it will be charged are also not entirely clear. It is simply noted that the rule applies in cases where no commensurate bets or gambling activity have been made. Usually, institutions indicate a specific turnover of the deposit.

The possibility of setting a limit on a deposit is mentioned in rule 8.4. To do this, the operator asks the player to contact support.

Section 8.9. The minimum deposit is 5 euros, the minimum withdrawal is 55 euros. For withdrawals up to 1,000 euros, the processing of the application takes up to 72 hours. If the amount is higher, then the period is up to 7 days. Commission for withdrawals is not taken.

Cheating, fraud

At the time of writing the review, online casino VIPClub, section number 13 of the terms and conditions lists the actions that are prohibited on the site, as well as the measures punishment. Violations include the abuse of bonuses, duplicate accounts, the use of unfair advantage and unfair external factors, fraud or criminal activity.

Explanation of “fraudulent activities” is given in clause 13.5.1. Criminal activity is explained in clause 13.5.2. And what is considered "unfair advantage" can be found in clause 13.5.3. The latter definition includes cases when a player takes advantage of a failure or error on the site or in games, or uses programs that help to win.

Complaints

The procedure for handling complaints is described in section 27. It says that the casino will not consider claims if more than 30 days have passed since the bet was placed. First of all, you will need to contact the support service of the operator itself. And if the situation is not resolved, or you are unhappy with the decision, then in clause 27.5, the regulator's email is provided, to which you need to send a complaint.

VIPClub online casino bonuses

At the time of writing the VIPClub review , there is a welcome package worth up to 300 euros. It includes bonuses for the first three deposits, in all cases the maximum amount of additional loans is 100 euros:

  • 100%
  • 75%
  • 50%

Это очень редкий случай, когда активен бонус остается целых 60 дней, в то время как большинство операторов предлагают максимум 7 дней. Максимальная ставка стандартная €5 . А вейджер равен 35х, но применяется он к сумме депозита+бонуса.

Please note that the general bonus rules indicate different wagering conditions. This is at least 25x (deposit + bonus) and a maximum of 5 euros. Therefore, carefully read the details of each promotion.

Player reviews of VIPClub casino

This small casino appeared around the end of 2019 and there are no reviews yet. Therefore, at the time of this writing, it is impossible to determine how well and fairly the business is organized. There is practically no information about the operator, so if you choose this establishment, you will most likely be among the pioneers. You will need to find out how things are going on your own experience.

You can only take into account the feedback from players about other projects that belong to SG International N.V. There are different opinions about them, the average rating of the players varies from about 5 out of 10 to almost 8 out of 10. They consistently respond to complaints and resolve problems. However, what will be the feedback from players specifically about the VIPClub casino is unknown.

What games can you play in VIPClub?

The operator's collection includes games from about 30 developers. All key suppliers can be found in the casino. And if you do not see a specific developer in the filter by providers, then you can simply enter the name of the slot you need in the search box. For example, Big Time Gaming is not on this list, but there are slots from this company on the site.

The categories offer table games, many types of roulette, live casinos and slot machines. Games with real dealers are supplied not by one, but by several studios at once, including Evolution Gaming, NetEnt, Ezugi, Lucky Streak, Asia Gaming. Therefore, there will be a wide selection of tables.

Conclusion

The real value of the VIPClub casino at the time of writing this review is unknown, as there are not enough player reviews that would show the attitude of the operator. Otherwise, this is not the most attractive option. There are many games, there are bonuses, but the maximum amount is very small. As for wagering, the conditions may suit someone due to the 60-day period, but the turnover is very high - 35x deposit + bonus. Always double-check the terms of the promotions and the operator's rules in general, as they may change at any time.

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Player reviews about VIPClub casino ( 1)
Casino.Maister
1 review
Posted on January 30 at 22:55 Direct link
2

No

No live chat, correct in the review.
They write that the payment has been processed, but the money is not debited from the balance
Support closes tickets without answering questions

Complaints about VIPClub casino (5)

Problems with VIPClub casino?
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