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Advantages
Disadvantages
Malina Casino is a young online casino founded in 2016. It is owned by Araxio Development N.V., which also owns projects such as Buran Casino and YoYo Casino. The casino is primarily aimed at residents of India and some CIS countries. 12 interface languages are available on the site, including: English, Russian, Swedish, German, Polish, Turkish.
Basic information
Official site: www.malinacasino.com
Based: 2016
Prohibited countries: Afghanistan, Bulgaria, UK , Georgia, Israel, Iraq, | || 596 Иран, Cyprus, Crimea, Curacao, | || 602 Молдавия, Moldova, Netherlands, Republic of Belarus, USA, Ukraine
Casino License: Curaçao
Software: Amatic Industries, Betsoft, EGT, | || 624 ELK Studios, Endorphina, Evolution Gaming, | || 630 Ezugi, GameArt, Habanero, Igrosoft, IGT, iSoftBet,Microgaming, NetEnt, PariPlay, Play'n GO, Pragmatic Play, PushGaming,Quickfire, Quickspin, Red Rake Gaming,Rival, SoftSwiss, Yggdrasil Gaming
Billing Information
Методы депозита: Bitcoin, EcoPayz, Moneta RU, | || 679 Multibanco, Neteller, Payeer, Paysafecard, QIWI, Skrill,Sofort Überweisung, WebMoney, Yandex Money,Zimpler, Maestro Cards, MasterCard,Карты Visa
Currencies: Euro, Polish zloty, Russian ruble, Swedish Krona
Min. deposit: 1000 rubles
Min. conclusion: 1000 rubles
User support
Languages: English, Hungarian, German, || | 732 Норвежский, Polish, Portuguese, Russian, Finnish, French,Шведский
Email: [email protected]
Live chat: Yes
Casino Malina has been familiar to me from literally the first days of its opening, when the site was still on the previous platform, was incomplete and with a small number of providers. In parallel with him, the second and third projects of the group have already worked, such casinos as Buran and YOYO.
When entering the market, the casino used a very generous bonus policy, with free spins for registration and a fairly high cashout, as well as a very large welcome package and reload bonuses. The casino managers were very helpful, and in case of problems it was even possible to get no deposit bonus.
New game providers were added very quickly. At that stage, this casino was able to offer more choices than, for example, casinos on the SoftSwiss platform, and the return on slots was just insane. It was in this casino that I had my first big winnings, when, with a deposit of literally 10,000 rubles, I managed to reach a balance of more than 500,000 rubles in just a few hours.
I used the casino and a very extensive advertising policy, " there is just a huge number of streamers of various levels, from small to large, thanks to which the casino almost reached the TOPs at some point in time. But not everything is so rosy in this casino, as its owners use just a huge number of traps for players in their rules and conditions, the purpose of which is to maximize the delay in payments.
It is worth noting that they rarely use open methods cheating players in the form of confiscation of winnings or blocking an account under the pretext of a duplicate account / crossing, etc. Often they use a complicated account verification procedure, when after checking the initial package of documents, it is rejected or additional documents are requested, then again and again, which is why the initial verification time is increased several times. The second method "pay longer" is used by the casino "without exception." have the right to establish any limits and frequency of payments. Mainly, the schedule is assigned to the player after several payments, which are made in accordance with the terms and limits established by the casino, in the terms and conditions. Less commonly, a schedule is assigned from the first payout request. What can be said for sure is that you will definitely receive it and the limits and terms indicated there will most likely upset you extremely.
Так, не смотря на установленные в казино лимиты и сроки выплат, они прописали пункт о возможности применения к отдельному игроку «индивидуального графика» в рамках которого, они имеют право установить любые лимиты и периодичность выплат. Преимущественно, график присваивается игроку после нескольких выплат, которые производятся согласно установленным казино срокам и лимитам, в правилах и условиях. Реже, график присваивается с первого запроса выплаты выигрыша. Что можно сказать точно, так это то, что вы однозначно его получите и указанные там лимиты и сроки, вероятнее всего вас крайне огорчат.
Moreover, the rule implies that the "individual schedule" is applied "one-time" and with each application, it must be installed again (different) or absent. In fact, the schedule is set "forever" with a possible slight increase in the limit at some time intervals for active players. Everything is done just to ensure that you cancel your requests for payments and lose money back, since you CANNOT block your account at the time of payment, without losing your balance!
Payments themselves take place, let's say »At the end of the period. They also changed the terms of payments from 24 hours to up to 3 days! At the moment, the casino has an updated platform, the site has a more user-friendly interface and functionality, filters have been made, and it is quite convenient to use it. An additional plus for the players was the connection of betting on the site (unfortunately, I did not test it).
Summing up my review, I can say that it is extremely unfortunate that the owners of this casino took just such a dishonest one and I would even said a fraudulent stance towards the players, as the casino is done very well and could very well take the top positions in the market. Instead, they “fix” their damaged reputation by opening new projects within their group, in addition to which, they lure traffic brought from affiliates and thereby deceive them as well. Well, they managed to create a "miracle of business". Casino Malina is definitely not recommended by me for playing.
Lots of bonuses
Good tech support by email and Live chat
Very long verification time
Won a very, very big win. As a result, while I am dealing with the conclusion, of course I lost almost everything.
It seems that they are deliberately pulling, since I have already passed the verification earlier. But here, for some reason, a new one needs invoices for payment (with name, surname, and address), although I have already provided these documents earlier.
What is the meaning of repeated verification, I still do not understand. And of course, the processing time for each of my emails up to 3 working days is very embarrassing
Nothing, they didn't pay me money
Blocked I don't really argue, I lost 25tr
The casino is normal. A lot of games.
I have withdrawn a couple of times but right now they have requested verification and the time has been dragging on for 2 weeks already. I sent a photo of the documents. And right now they are asking for a receipt for utilities, and I live in a rented apartment and do not pay. And in my opinion the contract was drawn up for a company not in my name. Please help me what can I do?
Thank you for posting my complaint and solving my question. The same selfie that they rejected, by chance, after your request turned out to be suitable. They paid me the money, on the same day. Thank you again! There is someone to rely on!
number of games,
decided to cancel the withdrawal of funds and your user is disabled I am writing there, the answer is the check of the game session passed the second day the entrance was blocked there is no money. this is the only casino where I feel I was really dumped