Casino-Z is characterized by a huge variety of games and bonuses with a low wager. The institution has been operating under a license from Curacao since 2019. The specific list of prohibited countries is not indicated, but the operator notes in the rules that the player himself is responsible for whether the game is legal in his country. The site has been translated into more than 50 languages, including Russian. Read the detailed review of Casino-Z below.
Necessary conditions have been created for the Russian audience, including local payment systems like YandexMoney and Qiwi. But one of the distinguishing features of the operator is that they accept a huge amount of cryptocurrency. These are not just bitcoins, litecoins and a few others, but more than 20 options.
The reputation of this institution is average. The AskGamblers administration gave Casino-Z a rating of 8.89 out of 10, which is quite high, while their users rated the operator at 7.8 out of 10. There are other resources that rate casinos under 8 out of 10. However, the average user rating is LCB - 3.6 / 5 (15 votes)
Section 7 "Deposits and Withdrawals". In accordance with clause 3 of this section, the operator may refuse to withdraw funds if the deposit amount has not been wagered 0.5 times. This is a standard condition, but there is a rather unusual addition here. To withdraw money, you need to put down 50% of the deposit.
There is one rule about withdrawals, which lacks specifics. Clause 8 says that in special cases, some players will not be compensated for commissions on deposits and withdrawals, which the operator usually pays himself. What cases are considered special is not specified.
Section 2 "General Provisions." In order to verify an account, the player may be asked to send any documents at the discretion of the operator. Clause 35 of the same section talks about a possible video conference for account verification.
Clause 38 states that Casino-Z has the right to change the terms and conditions at any time. And they come into effect immediately after they are published on the site. At the same time, it is not specified that the players will be notified of the changes. If the changes are not significant for the player, then do not notify.
Section 15 "Casino". Clause 6 - Winnings in excess of € 10,000 are considered large and must be confirmed by the casino partners. However, there is no clarification of what kind of partners are meant. Although it can be assumed that these are developers, in whose game a win was recorded.
Clause 10 - complaints about bets made more than 10 days ago will not be accepted. There is also subsection 15.1 about bonuses, where one of the points is the requirement to fill in all the personal data, all the fields in the Personal Account, plus verify the phone number to receive the promo.
Оператор встречает новых игроков, которые заполнили все свои данные приветственными бонусами на сумму до 137000 RUB + 150 фриспинов. В приветственный пакет входят бонусы на первые 4 депозита:
In addition, there is a bonus on the 10th deposit - 0% up to 27,500 rubles + 100 free spins, min. deposit 1000 rubles. If deposits are made in the process of wagering bonuses, then they are not taken into account when determining the serial number. That is, you need to make ten deposits, when you have won all the bonuses and you have not given up one. There is also a Wednesday reload bonus and a birthday bonus.
There is one point worth noting. It is not present in the terms and conditions, but it was mentioned in one of the reviews of the Casino-Z players. The player reported that wagering starts only when all real funds are lost. That is, the wager is counted only for bonus credits. But since this is not indicated in the rules, it is best to check this point with the support service.
Wagering is 35x the bonus amount, 7 days are given for the wager. When wagering bonuses, the maximum bet is $ 5, the maximum amount after wagering is equal to the bonus amount. Only bets on slots are involved in wagering, in the amount of 100% - point 6 of the Bonus Wagering section (15.1 Casino Bonuses). It also says that players should contact the support service to get up-to-date data on games that participate in wagering bonuses.
Read the bonus rules carefully, as they may change. At the time of writing the Casino-Z review, bets on Games section games are doubled with some exceptions.
Among players' comments were messages that show non-compliance with the terms and conditions. For example, in one of the cases, the player said that the minimum withdrawal is 50 Euro, while on the site they have 1.5 Euro. Another Casino-Z player in a review says that his country is not listed as prohibited, but in fact there is a ban.
One of the players reported that Visa / Mastercard payments are not accepted, despite the fact that they are listed as methods of deposit. This review by the casino player Casino-Z was answered that it is not true. The same player noted the poor performance of the support service, he had to ask the same thing many times, to which he received the same answer, not related to the problem. At the time of writing the Casino-Z review, this is exactly the behavior of the support service, so these words are confirmed.
The trend that is observed in the casino-Z casino reviews section on the AskGamblers website looks rather suspicious. Of the 30 comments, most are either 10/10, which speaks of quick payouts, the absence of any problems, how lucky the players are to win and so that the casino does not forget to keep the money for themselves. Either this is 1/10 reviews, and messages that the account was blocked, the support is terrible, hidden rules apply. The casino representative responds to some criticism, but not to others, which speaks of inconsistency.
In terms of complaints, there are only three cases of AskGamblers at the time of writing this review of Casino-Z. And from them it can be noted that the team dealing with the analysis of complaints definitely has difficulties in quickly resolving issues. One of the complaints related to the fact that the casino does not block the account after the player's request, the other about problems using the site on mobile, the third about setting deposit limits.
It is also obvious from the complaints that the support service does not work professionally and the players are driven to different addresses to solve rather primitive questions. But on the positive side, it can be noted that the casino is making efforts to solve problems, it's just that the work is not as organized as it could be.
On the site presents a wide selection of developers - more than 100 suppliers of various levels from top-end to little-known. There are NetEnt, BTG, Play'n GO, Evolution Gaming and such as Igrosoft.
As for the categories, there are slot machines, live casino games. It is inconvenient that board games are not allocated into a separate category. But there is a separate section with jackpot games. So the selection of games is good.
Prohibited countries: Austria, Belgium, Bulgaria , Great Britain, Hungary, Germany, | || 539 Греция, Denmark, Israel, Iran, Spain, Italy,Кипр, Curacao, Latvia, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, USA, || | 571 Финляндия, France, Croatia, Czech Republic Sweden
Casino License: Curaçao
Software: 1x2Gaming, 2 By 2 Gaming, AGames , Amatic Industries, Apollo Games, Asia Gaming, August Gaming, Authentic Games, Belatra Games, Betsoft, BF Games, BGaming, BigTimeGaming, Blueprint Gaming, Booming Games, Booongo, Cayetano Gaming, Concept Gaming, Dlv, Dream Gaming, DreamTech, EGT, ELK Studios || | 626 , Endorphina, Evolution Gaming, Evoplay, Ezugi, Fantasma Games, Felix Gaming, Foxium, Fugaso, GameArt, Gamefish Global, Ganapati, Genesis Gaming, Genii, Habanero, Hacksaw Gaming, | || Igrosoft, Iron Dog, iSoftBet, Just For The Win, Kalamba, Leander, Leap Gaming, Lightning Box, LuckyStreak, Mancala Gaming, Mascot Gaming, Microgaming, MrSlotty, Multislot , NetEnt, OMI Gaming, OneTouch, Oryx, PariPlay, PGSoft, Platipus, Playson, Play'n GO, Pragmatic Play, PushGaming, Quickspin, Rabcat, Realistic Games, Red Rake Gaming, Red Tiger Gaming, Revolver Gaming, Rival, Ruby Play, SA Gaming, Spade Gaming, Spigo, Spinmatic, Spinomenal , Stakelogic, Swintt , Thunderkick, Tom Horn, TrueLab, Vivo, Wazdan, World Match, Yggdrasil Gaming, Zeus Play
User Support | || 732
Языки: Азербайджанский, English, Arabic, Belarusian, Bulgarian, Hungarian, Vietnamese, Dutch, Greek, Грузинский, Danish, Hebrew, Indonesian, Spanish, Italian, Kazakh, Chinese, Korean, Latvian, Lithuanian, Macedonian, German, Norwegian, Polish, Portuguese, Russian, Ukrainian || | 768 , French, Swedish
Email: [email protected]
Live chat: Yes