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Benefits
Disadvantages
Buran Casino is powered by software from Microgaming. Has a license issued in Curacao. The bonus program changes every week - you need to follow the updates. Welcome charges are generous.
There is round-the-clock technical support to resolve user issues. The minimum deposit and withdrawal amount starts from $ 10. The casino accepts payments from plastic cards, electronic wallets, through the services moneta.ru, Skrill, cryptocurrencies. When withdrawing, you need to go through mandatory verification.
Basic information
Based: 2016
Prohibited countries: Afghanistan, Bulgaria, UK , Georgia, Israel, Iraq, | || 559 Иран, Cyprus, Crimea, Curacao, | || 565 Молдавия, Moldova, Netherlands, Republic of Belarus, USA, Ukraine
Casino License: Curaçao
Software: Amatic Industries, Betsoft, Booongo, | || 587 Casino Technology, EGT, ELK Studios, | || 593 Endorphina, Evolution Gaming, Ezugi, || | 599 GameArt, Habanero, Igrosoft, IGT, iSoftBet, Microgaming,NetEnt, NoLimit City, PariPlay, Play'n GO, Pragmatic Play, PushGaming,Quickfire, Quickspin, Red Rake Gaming,Red Tiger Gaming, Relax Gaming, Rival, Spinomenal, Tom Horn, Wazdan, Yggdrasil Gaming
Customer Support | || 648
Языки: English, Hungarian, German, || | 655 Норвежский, Polish, Portuguese, Russian, Finnish, French,Шведский
Email: [email protected]
Live chat: Yes
Buran Casino appeared on the online casino market together with Malina Casino, being part of the casino group from the 7starspartners affiliate program. Like its predecessor, the site was initially very inconvenient, had a small number of providers and the already familiar Malina casino promo, which to this day includes: a welcome package in the form of a deposit bonus of 100% up to 35,000 rubles, reload bonuses, cash back and points.
At the moment, like the first project of the group, the casino Buran has undergone an upgrade, changing the platform. Along with a more user-friendly site, players have received an increased number of connected providers and games, the number of which may well be compared with the leading “players” of the market and will satisfy the tastes of even the most sophisticated player.
The casino support service is very kind, but at my opinion is not competent. They happily and easily solve typical problems, but non-standard questions put them in a stupor. What was also upsetting was the fact that instead of clarifying the information with their partners, for example, the game developer, if the question is about it, they provide an answer "from the ceiling", which is not reliable (in the case of my question) .
Issues related to payments are usually forwarded to e-mail. Another disadvantage is the closure of the chat / blocking of the chat, in case your behavior seemed unacceptable or particularly annoying to the employees. Advantages include the multilingual support (support is provided in several languages) and the ability to communicate not only by e-mail and live chat, but also by telephone, which I consider to be a definite plus.
Account verification is usually not difficult , although cases of requesting completely absurd documents are not excluded. The simplicity of verification is due to the fact that the casino uses a different method of delaying or refusing to pay out winnings. As in the first project of the group, in the Malina casino, in Buran, they also use "individual payment schedules", which are sent to the players almost without exception, and even in cases where the amount of the payment request is less than the daily limit. The number of transactions and account blocking for the time of payment is also limited. make up to 3 days (in practice, the casino almost never withdraws on the first or second day, delaying the payment "until the last", or processing at the beginning of the term only one of several applications) and this at a time when some casinos withdraw in a matter of minutes !
For especially patient owners of large winnings, the rules on combating fraud can be applied, of which there are a lot in the casino and some of them are formulated very vaguely, which also allows the casino to "bend" almost any player. | ||
It is extremely unfortunate that the owners of these projects continued such a policy towards their clients and brought the potentially TOP casino to the bottom. Due to the frequent practice of delaying payments, I would definitely not recommend this casino for playing (an exception can be players with good composure and patience).
I won money a week ago, but they still haven't credited my account. on letters.
I went through VPN, registered, wrote to support - give me a mirror. Banned.
Elena (23:17:04): How can I help you?
Me (23:18:33): Prompt the mirror
Elena (23:18:44): Now I will check your request and get back to you. Please do not close the chat window.
Elena (23:21:02): Your game account was checked by our Security Service and was found to be duplicate.
This account will be excluded from our promotions in accordance with the Terms and Conditions of our Casino.
Please do not create any more duplicate game accounts.
Me (23:21:37): Duplicate what?
Elena (23:21:55): Our system shows the intersection of accounts by access device.
Perhaps from your PC or laptop, someone else opened an account, brother, friend or neighbor, but this does not change the essence, opening more than one account from one device is prohibited.
Me (23:22:12): shit. So I went through VPN
Me (23:22:16): and registered
Me (23:22:21): to ask the mirror
Me (23:22:54): Public VPN through clean mozilla.
Me (23:24:00): Give Mirror
For me in a casino, the main thing is that I can relax in it. And here there is everything for this. Convenient withdrawal and input of money into the game, work with many payment systems.
Played here for about three weeks, I can say something.
Which of the pros:
Russian language
Russian-language technical support
You can also play for rubles.
In general, the casino is average. If you are playing for the first time, then I do not advise you to stop on this site.
Which of the minuses:
It is not at all clear how they control the fairness of the game
Payoff was waiting for a week
I like everything here, unusual and nice design, the support works with a bang (asked why the withdrawal is late , - brought out instantly manually, where have you seen this ??) Good software without excess feces, in general 8 out of 10 - and I have something to compare with, believe me.