BonanzaGame

Саппорт же весьма приветлив и терпелив на этапе отсутствия проблем, а вот при их возникновении, отношение резко меняется, в том числе не исключены и блокировки чата особо надоедливым.

Variety slot machines in the casino leaves much to be desired and their choice is small, including the absence of very popular developers , and accordingly, the casino can not satisfy every player.

The policy of verification and conclusions is disappointing in this casino. So, this casino can be attributed to those that can request very large lists of documents, require selfies, carry out additional checks, including telephone / videoconferences. Conclusions in the casino are carried out according to the statements of managers in terms of a few minutes to 24 hours. It is worth mentioning about the deduction of commission when using some payment instruments, both for deposit and for withdrawal (by the way,% was not always held on withdrawal, but from time to time, when using the same instrument). Withdrawal limits are simply ridiculous and amount to less than 1000 euros per day.

In practice, I can say that this casino NEVER withdraws promptly, moreover, they try to delay withdrawal periods literally until the last hour, and often violating the terms established by themselves, under the pretext of those. problems from the payment system.

They wait until the last, the loss of money back, and if this does not happen, then additional checks are not excluded, which by the way are carried out not only on the "new" players, but also on the "old". So, after almost a year of playing, numerous deposits and withdrawals, and with a general minus of the casino account (for a couple of thousand euros), with one of the small withdrawals (about 200 euros, with a deposit of 20 euros), my account was accused of crossing ( despite the fact that neither the PC nor the entry point changed during the year), and was sent for verification, which lasted more than three days. "Until the last" I waited for me to lose this money back. In my case, the money was paid, but I can say that Bonanzagame quite often appears in complaints about non-payment, and personally I can say that the casino may well "indulge" in this and not pay on far-fetched pretexts. Moreover, I do not quite understand why it is necessary to connect payment instruments with a high commission (

Предлог этот как мы все прекрасно понимаем, «высосан из пальца» и казино «до последнего» ждало пока я проиграю эти деньги обратно. В моем случае деньги были выплачены, но я могу сказать, что Bonanzagame вполне часто фигурирует в жалобах на невыплаты и лично я могу сказать, что казино вполне может этим «баловаться» и не выплачивать по надуманным предлогам. Более того, я не совсем понимаю, зачем подключать платежные инструменты с высокой комиссией ( Yandex money), and then ask clients to withdraw money by other methods.

In general, I got the feeling that this casino is run by 1-2 people, very small, using dishonest methods of work, working exclusively on collecting deposits and extremely disliking to pay out winnings. In pursuit of collecting deposits, they created a “negative” promo for the casino, which attracted a large number of abusers, resulting in massive non-payments that became a habit of the casino management and this switched to “clean” players. Definitely, the casino is not for big players and you can forget about paying big winnings here. The same as the payment of a large win received from the minimum deposit. At the same time, the casino is quite suitable for abuser and gamblers with minimal deposits and withdrawals not exceeding x2-x5 deposits. negative players.

Лично у меня, казино в черном списке, так как создает «проблемы» даже своим постоянным и минусовым игрокам.

Ps: The owners of Bonanzagame have created a second project called HotLine casino. Despite the support statements in both projects that casinos have only visual similarities and they have different managers, I can confidently say that this casino uses similar methods of work.