5plusBet
7.08 / 10
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Rating of hokykasino.net
How is rating calculated?
7.08
Export rating: | || 387
Casino rating
according to 7 players
4.86

Benefits

  • Slots, Live Casinos, Sweepstakes, Virtual Sports - All on One Site
  • Detailed descriptions of how to get any bonus at this casino

Disadvantages

  • Withdrawal of money within 72 hours after request
  • A large number of complaints on gambling sites and forums
Go to the casino website

5plusbet is no stranger to the gambling market. The operator began its activity back in 2011. This is primarily a bookmaker, and only then a casino. Licensed operator in Curacao and operated by Argold N.V. There are no other gambling brands behind this company. The casino's reputation is not the best. There are a lot of negative feedback from players. The rest is a standard site - there are different bonuses, a standard set of games, etc. Read the detailed 5plusbet casino review below.

Even though the target market is India, 5plusbet offers over 10 transfers to capture not only the European but also the Asian markets whenever possible. Apart from the site, there is a mobile casino application for Android and iOS. Many Russian solutions such as Yandex Money, QIWI, Alfa Bank, WebMoney, Moneta.ru and others are offered as payment methods. There are also popular international payment systems such as Neteller, Skrill.

Since 5plusbet casino is aimed at the Russian audience, they provide mirrors for accessing the site. There is a support service in Russian. Clause 3.b of the Accounts Rules lists the prohibited countries. It does not include India, but in addition to the list of 11 prohibited countries, it says that registration is not allowed for players from any jurisdiction where the provision of gambling services is prohibited. And this means that, in fact, Russians fall into this category.

Features of 5plusbet casinos that you need to know before registering

One of the positive points is that any significant changes in the Rules players will be notified in advance. Moreover, they will have to agree to the new rules before the amendments take effect. Many operators are not obligated to notify players of changes. Therefore, the position of the 5plusbet casino can be noted. Although this is not about any changes, but about any "significant" amendments.

One undesirable point is described in paragraph 3.f. It says that by registering a player declares that he is not a gambling addict and is not included in any register of excluded players. It is important to pay attention to this, since there was a case when one casino refused to withdraw winnings to a player, referring to a similar rule.

Clause 27.3 states that 5plusbet casino can withdraw all costs for processing a deposit from the player's account and withdrawal. This rule applies only if the player has not made a deposit at least once.

29.1 - the player is withdrawn money within 72 hours from the moment the request is made. Before the first withdrawal is made, 5plusbet casino players must provide a copy of their passport. Regarding the first withdrawal, there is also rule 29.10, which says that you can order the first payout only after placing bets in the amount of 50% of the deposit. for yourself the withdrawal method. This is provided for in clause 29.9.

На счет выводов есть правило, которое говорит, что казино может использовать приоритетный для себя метод вывода. Это предусмотрено пунктом 29.9.

Section 30 (Limits) is also worth paying attention to. It indicates the maximum winnings of € 100,000 that a player can receive within 24 hours. This is the amount of the net winnings, which does not include the amount of the bets. There is also a maximum payout of € 15,000.

5plusbet casino bonuses

It can be noted that the 5+ bet casino is very clear about the terms and conditions of bonuses. Unlike some other operators, they do not hide them and write about everything in detail: how to get it and how to win back. Here is a brief description of the bonuses, you can read the details directly on the casino website.

For 5plusbet casino players, everything starts with a no deposit bonus of 500 rubles. To do this, you will need to register, fill in all profile data and verify your account. The maximum you can withdraw is 500 rubles. Wagering requirements - 60x. You can use the bonus only for playing slots. 5 days are given for wagering.

On the first deposit 5+ bet credits a 100% bonus up to 200 euros. However, there is one important point - the offer applies only to deposits via VISA, MasterCard, QIWI, Skrill, Neteller, Yandex. This offer is relevant only for verified players.

Bonus credits can only be used to play slots from specific providers, mostly small ones. A wager of 15x (bonus + deposit) must be completed within 15 days. The maximum can be withdrawn after wagering 1,000 euros.

On the second deposit, players receive a 125% bonus up to 300 euros. As in the previous case, only VISA, MasterCard, QIWI, Skrill, Neteller, Yandex deposits are involved. The account must be verified. The same game restrictions apply. However, wagering is different - 35x of the bonus amount must be wagered in 14 days.

Verified users who fund their account using the same methods can also receive a weekly bonus of 100% up to € 100. The minimum deposit is € 10. Credits can be used on slots from individual manufacturers, the list of which can be found in the promotion description. The wager is 30x. Please note that you will need to wrap 30 times the amount of the deposit and bonus. And 3 days are given for this.

Cashback of 10% is credited daily to qualify, loss in 24 hours must not be less than € 2. These are the requirements for receiving cashback on bets on slots in the Casino section, except for slots produced by Zeus Play. Players receive 5% cashback for weekly losses of € 2 and more in Live Casino games. 5plusbet casino credits cashback with clean money that does not need to be wagered.

Feedback from players about 5plusbet casino

Mainly, feedback on the operator is left by players who make sports bets. There are many negative reviews from 5plusbet players. Their main complaint is unfair blocking for creating more than one account. Considering that some of the criticisms disappear after the casino representative asks for the player's ID, some of the reviews can be considered invalid.

Among the reviews there are also positive ones, which say that everything is fine. They give to play, they withdraw money. In general, based on how 5plusbet representatives responded to the comments, it seems like an adequate attitude.

In some reviews of casino 5plusbet players, it was suggested that accusations of multi-account are possible due to registration in other BetConstruct offices. The casino representatives did not reply to this. However, at the beginning of February 2018, there was a message on the Casinomeister forum that the player was accused of creating multi-accounts.

In his post, the author published a support response explaining the reason for the ban. And there the casino representative referred to clause 1.6, in which they quoted a ban on owning an account in any other establishment on the Betconstruct platform. At the moment, there is no such prohibition in the 5plusbet casino terms and conditions. But perhaps they just removed an item from the rules, but in practice nothing has changed.

What games can you play at 5plusbet casino?

The collection contains games from more than 30 developers. There are famous studios like NetEnt, Yggdrasil and Playson, as well as little-known providers. In terms of variety, everything is fine. Players will find a complete set: slots, table games, cards, lotteries and more. There are even slots with progressive jackpots from Yggdrasil and iSoftBet.

Live casino games are offered by as many as four providers: Evolution, Ezugi, Fazi and BetConstruct. So the choice will be more than decent. Also, players are offered sports betting, sweepstakes, virtual sports, and other entertainment like Betgames TV.

Conclusion

5plusbet casino is not an operator of perfect reputation. Many complain about being banned due to multi-account allegations. However, many players in their reviews say that this is a normal operator. Negative reviews aside, this is a normal casino that has a full set: a variety of bonuses, a large number of games and payment methods.

Read more

Billing Information

Deposit Methods: Bitcoin, Faktura.ru, Moneta RU , Neteller, Paysafecard, QIWI, | || 615 Skrill, tele2, WebMoney, Yandex Money, Alfa-Click, Beeline, MasterCard cards, Visa cards, Promsvyazbank

Currencies: US dollar, Euro, Russian ruble

Min. deposit: 100 rubles

Min. conclusion: 500 rubles

User support

Languages: English, Arabic, Spanish, || | 650 Китайский, Korean, German, Portuguese, Russian, Turkish,Французский, Japanese

Email: [email protected]

Live chat: Yes

Skype: live: 880e5a49ecacb478

To write a review, you must or register
Player reviews of the casino 5plusBet ( 7)
Artemovich89
3 reviews
Published 09 February 09:24 Direct link
6

many providers and games
nice starting bonus

Extremely long withdrawals and their delay
require verification
long support with scripted responses

anddel
1 review
Posted on October 06 at 14:35 Direct link
1

Good painting, wide range of events

Frankly rotten scam, run like the plague! I started about $ 400 for the game, after a series of unsuccessful bets I decided to withdraw the balance of $ 130. However, they did not give me the money, but demanded documents for verification. After sending the documents, I was suddenly accused of multi-account, they block my account and confiscate the remaining funds on it in their favor. In this case:
1) Not a single intelligible fact or argument in favor of a multi-account was voiced. Like we’ve decided that’s all.
2) All my attempts to somehow clarify the situation and prove the fact of my innocence were stupidly ignored. Which suggests that BC initially had nothing to argue for its position on this issue, and initially it was planned stupidly as an impudent throw of the player.
3) In any normal adequate office, in the event of such disputable situations, the deposit or the remainder of the deposit is always returned back to the player. You may have your bets canceled, your account closed, but the deposit (or the remainder of it) is your personal funds and must be returned back to you. Here, the greedy bookmaker simply brazenly appropriated the remainder of the deposit without any twinges of conscience.

As a result, we have an absolutely unprincipled fraudulent bookmaker whose task is to take all your funds at any cost. Deposit to this office = complete loss. Even the pitiful leftovers will NEVER be given to you. At the same time, the office acts amazingly arrogantly and rudely and does not even try to create at least some semblance of the validity and legitimacy of its actions. Why, because you can just stupidly accuse any player of a multi-account without any justification and evidence, and all his appeals are blatantly and cynically ignored. Awesome business plan! I have never met a more rotten and arrogant bookmaker in my life, even 1xbet in comparison with them is the standard of adequacy and decency. OFFICE - COMPLETE AND UNPRINCIPLE BOTTOM!
Do not trust the paid positive reviews, bookmaker company runs a powerful enough marketing campaign to attract future gullible victim-players. Be prudent and careful in your choice and bypass this bookmaker.

maxsim
1 review
Published on July 26 at 08:12 Direct link
9

I liked that the technical support responds quickly, helps if there are any problems

Прохождение верификации у них сложное, но видимо это для безопасности клиентов

84700094
1 review
Published on July 22 at 12:32 pm Direct link
1

Dear players, I want to warn you against losing money in this bookmaker, if not for its rating "3" in the overall rating, I would never go here, I will write at the beginning to make it more interesting to read, this bookmaker company blocked my account with the amount of 2200 euros on board, not 22, not 220, but 2200 Karl !!!! AND DOES NOT WANT TO RETURN THE DEPOSIT EVEN, the complaint on this site was left, the moderators did everything they could, but the complaint has not been satisfied to this day, but who wants to know the details can read on. I registered with this bookmaker on November 15, 2018. March 27, 2019 My account was blocked with an amount of € 2,174 on the account, the account was verified on February 6, 2019, after verification, letters about checks were sent on 02/19/2109, 03/19/2019, 03/20/2019, 03/26/2019. (PAY ATTENTION TO TIME RANGES) All checks have been successfully passed and after each check the payments to my Skrill wallet have been successfully completed. All screenshots are available, I made tennis bets and played slots in the casino. Today, 03/27/2019, with the next request for withdrawal of funds, I received a response to the internal mail of the following content
“Dear customer, the security service has detected multiple authorizations from different accounts using your IP address.

You need to take a video selfie with your passport (main page) in the background, video duration 10-15 seconds. The face and the page of your passport with the photo must be clearly visible on the video.

The video must be sent today within 30 minutes before 14:00 Moscow time! (Within 30 minutes, not three hours, not three days, but within 30 MINUTES !!!! A person can be in the subway, at work, in the toilet, in the queue for milk, and they did not call or send an SMS, but wrote a letter , with a set time frame)

After examining the received records, we will inform you about the results »

Despite such requirements, I still shot this video, sent it by e-mail and went online chat to receive confirmation of my letter, the operator in the chat evasively answered the request to confirm that my file was received PAY ATTENTION TO THIS FACT dear players (I can show the correspondence in the form of screenshots)
then I received a letter with the following content

Hello.

We inform you that we have made a decision to end cooperation with you (blocking your account) in accordance with the General Terms and Conditions ) since you could not verify your identity on the video selfie within the indicated time limit:
p.10.7. If the client commits fraudulent actions against the betting company (using third-party software to automate bets, playing in arbitration situations, if the gaming account is not used to place bets, abuse of loyalty programs, multi-account, etc.), then the betting company reserves the right prevent such fraudulent activities by:
- blocking of the client's account;
- declaring bets invalid;
- appeals to law enforcement agencies on the fact of committing fraudulent actions by such a client.
p. 23.5. Each client can only have one account. Registered customers cannot re-register under a new name or with a new email address. In case of violation of this rule, the company has the right to cancel all bets made by such a client.

This decision was made after a thorough investigation of the situation by the risk management department.
We do not recommend that you create new accounts in our company. We inform you that new accounts created by you will be blocked, the results of bets will be canceled, and the funds will be frozen.

Due to the fact that your actions are a willful violation of the General Terms and Conditions, the decision to end the cooperation is final and not subject to revision.

Further inquiries from you regarding blocking will be ignored.

That is, the company claims that it did not receive the file from me at the appointed time, and on the basis of this made the decision to block my account, and DO NOT RETURN THE DEPOSIT EVEN (note, dear players, this is also important). And now, if you have read to the end, think carefully about whether to start your hard-earned money into this bookmaker company, successfully pass verification 4-5 times, where later they will simply block you without returning the funds. The most interesting thing is that most of this money was won at the casino, and I did not receive any bonuses. Once again, I want to warn all players who may find themselves in my situation.

hokyKasino Posted on July 22nd at 12:39 pm

Greetings. Write a complaint, attach screenshots, invite a representative, we will investigate

RS86
4 reviews
Posted on June 16 at 20:13 Direct link
1

The registration bonus was not credited. I just picked it up from my own and passed the verification and the conclusion was rejected and the chat does not work. in general, not a decent place, I do not recommend contacting.

Complaints about 5plusBet (1)

Problems with 5plusBet?
No deposit bonus
500 rubles
The bonus is credited after filling out the casino profile, uploading documents confirming the address and identity. The bonus is credited after account verification within 24 hours. One bonus for one family, one address or IP-address.
Welcome Bonus
100% up to 12000 EUR / USD
Only deposits via VISA, MasterCard, QIWI, Skrill, Neteller, Yandex are taken into account. The bonus is provided for slots only. The bonus is activated automatically after making a deposit.
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