Pin-Up Casino - Line dropped, no winnings accrued

Renegade063
0 reviews
December 17, 2021 at 20:14
48 hours left for Pin-Up Casino to respond.

On the 9k yeti slot, a line with a large multiplication dropped out, the win simply did not accrue, I sent the screenshot to the support with a description of the problem, they said it would be solved in three days, a week had passed, they didn’t name the timeline, they sent scripts to questions. By the way, a regular customer, throughout the year, the depot is 250,000 rubles per month.

  • Pin-Up
    0 review
    Posted on 17 December 2021 at 23: 52

    Hello Renegade063!
    We are very pleased that you remain our client for a long time.
    For our part, we can guarantee that any issue will be definitely resolved and will not be left without attention.
    Please write your ID or problem number, we will check everything and answer you here!

  • Renegade063
    0 review
    Posted on 18 December 2021 at 07:10

    TS-247882

  • Pin-Up
    0 review
    Posted on 18 December 2021 at 08: 47

    Thank you for the information!
    The problem is in the work of the specialists, now we just have to wait for a response from the manufacturer of the game 9k Yeti.
    We assure you that as soon as we receive feedback, the issue will be instantly resolved.
    We will monitor the progress of the situation and send the result to you by email.
    Would you like us to additionally write down the total here?

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