Goodwin - 40,000 deducted from balance and account blocked

A week ago I wrote that they did not withdraw 40 thousand, and on the 16th this money was debited from the game account, I was already delighted, I thought, well, they will be with me soon, I'm waiting on Sunday, on Monday I write to the admin, what does he tell me your account is blocked, we decided so, when asked where the 40 thousand in the transaction went, the output is successful, it answers nowhere, they were simply debited manually before closing the account. Here is such a story I'm attaching screenshots Played at this casino for over 2 years